Website and application privacy policy

The privacy policy of a website or application is the document through which users are informed of the personal data that will be collected and how it will be used, as well as the rights they have regarding such data. In Puerto Rico, the law establishes the duty to inform users of the way in which the personal data they provide to any person, whether natural or legal (companies, corporations, foundations, entities, etc.), will be treated.

Apart from the personal data processing policy, this document includes another series of conditions that any website must inform its users about:

  • Intellectual property policy: informs the user that the content of the website or application belongs to the owner of the same, and the uses that can be made of such content depending on the access or services, whether free or not.
  • Moderation policy: informs the user of the rules of behavior that must be followed when participating in the website or application, as well as the powers of the owner to remove, modify, reject and generally control the content contributed by users.
  • Quality of the information provided: informs the user that the owner of the site or application does not guarantee the accuracy or timeliness of the information provided and that errors or inaccuracies may occur in the content presented. However, it should be noted that this does not apply to advertising, offers or promotions, since the information given on products, goods or services for their acquisition by consumers must be truthful and sufficient.
  • Cookies policy: informs the user what cookies are, how to disable them in case of not authorizing their use by the website and the benefits of allowing their operation. In addition, it includes information about the security measures of the site or application to preserve the user’s information, the service channels, the terms of response to requests, among others.

This set of rules regulating the use of user information by the site or application allows its owner to operate it in compliance with Puerto Rican law.

It is not a cookie policy

A cookie policy informs users about what cookies are, what the website uses them for and how they can be deleted, if desired. In case you are looking for a cookie policy, you must fill out the Cookie Policy document.

The data processing policy is not the same as the general terms and conditions or terms of purchase and sale.

While the privacy policy informs site visitors and users of the uses to which their personal information will be put, the terms of purchase and sale of a site indicate the rules and conditions under which purchases made on the site or application are regulated. This document is not adapted for the latter case.

When to comply with the European Data Protection Regulation: GDPR

The European Union established through the General Data Protection Regulation (GDPR)its rules for the protection of data collected by companies established in its jurisdiction or collected from European citizens. Whoever carries out data processing is obliged to comply with the GDPR in two circumstances:

1. If the company collecting the data or the company carrying out the processing is domiciled within the European Union.

2. Companies not domiciled in the European Union but offering goods or services to persons in the European Union for which some personal information is requested.

For example, a site whose owner is domiciled in Colombia offers custom contract writing services in his country and Colombians are its target audience. In this event, GDPR compliance is not required. Nor would it be necessary if a site offers information to Europeans about travel to Latin America, but does not ask for any personal information (names, addresses, telephone numbers, etc). In this case, adaptation to European regulations will not be necessary either. But if the site or application offers goods or services to persons in the European Union for which some form of registration is required, then the privacy policies must comply with this regulation. If the website or application requires GDPR compliance, you can fill out our privacy policy adapted to the requirements of the European Union (in English).

How to use this document?

The following information must be provided to complete this privacy policy:

  • URL or website address.
  • Website owner: i.e. the natural or legal person (company, society, foundation, entity, etc.) that has control over the content of the page.
  • Contact details (email and telephone address) to which any user can contact to make requests related to their personal data.
  • Indicate whether the site is suitable for the general public or for adults only.
  • Indicate whether all the content of the site is free of charge or whether some or all of it can be accessed only for a fee or subscription.

Once this information has been provided and the document has been completed, it must be added to the web page, which is usually done by means of a link at the bottom of the page, so that the user can consult the text from any section of the web site. Likewise, when the user enters the website or application, he/she should be asked if he/she accepts the policy of personal data processing (and cookies) by means of a form or any other means that allows storing the answer. Applicable legislation Law 1581 of 2012, “Whereby general provisions are issued for the protection of personal data”.

How to modify the model? You fill out a form. The document is being written before your eyes, based on your answers. Upon completion, you will receive it in Word and PDF formats. You can modify it and use it again.

We know that not all accidents are the same.

Therefore, we offer you a variety of policies that you can customize, adjusting them to your needs by combining them with the different optional coverages available.